Category Roles and Responsibilities

Lessons from the Other Side: Becoming a Member After a Frustrating Journey

I recently encountered a frustrating experience while applying for membership in a professional society. The application instructions on their website were arranged numerically but needed reordering. Adding to the confusion, the entire website needed more specific information. Seeking clarification, I…

Better Use of Board and Committee Time

brown wooden framed hour glass

How do Boards let their committees know about actions that came out of a Board meeting? Well, some Boards have committee chairs who sit on the Board. For example, the Director of Membership is likely a Board member and the…

Managing the Big Ideas

people in the office discussing a project

As the Executive Director, President, or lead volunteer, you are regularly approached by people with “good ideas” that the association should take on. Managing these requests are essential to avoid mission creep but to also avoid squashing enthusiasm. The idea…